Frequently
Asked Questions

What kind of practice is Harris Internal Medicine?

Harris Internal Medicine is a patient-focused primary care office specializing in the care of adults.  We are Direct Primary Care Practice meaning that office services are charged by membership fees or at the time of visit rather than contracting with a health insurance plan.

Is Direct Primary Care and Concierge Medicine the same?

No.  Concierge Medicine may charge insurance, co-pays and co-insurance along concierge fees to pay for services.  Direct Primary Care only accepts membership fees or same day payments for services.

How do I make an appointment?

For your convenience, appointments can be made online through our patient portal or by calling 770-954-5010.

What is the cost of an office visit?

Membership Fees average $55-$95/month and Non member fees average $120 per visit. Please see our Services page for a list of services and fees.

Who do I call for medical questions or medication refills?

We have a direct access triage line (678-381-5784) for questions regarding medical symptoms, medication refills, questions about abnormal labs or imaging or any other concerns regarding your care.

What if I need a referral to a specialist?

We will ensure referrals to specialists who provide quality care with special rates for patients with high deductible insurance plans or who are self-pay.

How do I obtain laboratory and/or radiology studies?

Charges for laboratory studies can be covered at the time of your visit or billed to your health insurance directly by our preferred vendors. We have also partnered with local radiology offices to provide discounted prices for patients who are self-pay.

Can I still be seen there if I have insurance?

Yes! We actually encourage our patients to have catastrophic coverage for any unplanned events such as hospitalization. For patients with high deductible insurance plans and health savings accounts, we provide an itemized receipt to submit towards their deductible or for reimbursement.

Do you accept insurance?

Our mission is to establish long lasting relationships with our patients; therefore, we only work for our patients and do not contract with with any health insurance plans to cover office services.

How are you able to provide longer office visits and shorter waiting room times?

We are able to provide this service because we provide care to a maximum of 400-500 patients per physician.  A regular practice will have up to 2000-3000 patients per provider.  Lower doctor to patient ratios improves overcrowding and overbooking of patient schedules and makes for a more efficient practice.

How do you charge lower prices on laboratory services and in-house medications?

We purchase laboratory services and medications from providers at wholesale prices and charge the member the same low cost.